Equilibria
Payment & Cancellation Policies

Payment Information

Equilibria requires advance payment for all participants except for corporate clients who have a special arrangement. Equilibria cannot release original copies of course certificates until full payment is received.

Cancellation and Refunds

If a participant cancels a confirmed booking in a Well Control Course, Equilibria will refund the applicable fee as follows:

  1. If Equilibria receives a cancellation request no later than twelve (12) days before commencement of the Well Control Course, it will refund one hundred percent (100%) of the fee;
  2. If Equilibria receives a cancellation request later than twelve (12) days before commencement of the Well Control Course, it will refund one hundred percent (100%) of the fee minus four hundred and fifty United States Dollars (US$450); and
  3. If Equilibria receives a cancellation request on the day of commencement of the Well Control Course or later, it will not refund any portion of the fee.

Rescheduling

If a participant wishes to reschedule a Well Control Course, Equilibria may in its absolute discretion allow the participant to attend another Well Control Course without paying another fee, subject to availability and on a case-by-case basis.