Overview

 

This policy ("Privacy Policy") is arranged according to the E-Colors information filters of What, How, Why and Who described elsewhere in the www.equilibria.com website  (our "Website") and Equilibria's coaching materials.

References in this Privacy Policy to "Equilibria", "us" or "we" are to Equilibria Services Pte. Ltd., a Singapore company, and its affiliates, and references to the "Equilibria Group" are to Equilibria and E-Colors In Education, Inc., a Texas non-profit corporation and IRS-registered public charity with which Equilibria has certain licensing and related arrangements.

What

What this Privacy Policy Does

 

This Privacy Policy governs the manner in which Equilibria collects, uses, maintains and discloses information collected from users of our Website.  This Privacy Policy applies to our Website and all products and services offered by Equilibria.

Equilibria is committed to protecting the privacy and security of all individually identifiable information about individual ("Personal Information") that it collects or otherwise receives.  Equilibria strives to make this Privacy Policy and its practices and operations compliant with all applicable laws and regulations.

What Personal Information We Collect

 

On our Website we may collect some or all of the following Personal Information:

  • Name
  • Email address
  • Answers to survey questions
  • Country of residence
  • Nationality
  • Form of address
  • Job Title
  • Employer
  • Employer's phone number
  • Personal phone number
  • Email Address
  • Credit card or PayPal account number
  • Credit card billing address
  • PayPal postal address

User may, however, visit our Website anonymously. See more under "How" below.

What Non-Personal Information We Collect

On our Website we may also collect some or all of the following non-Personal Information:

  • Browser name
  • Type of computer
  • Technical information about means of connection to our Website
  • Operating system
  • Identity of Internet service provider
  • Other technical information

How

How We Collect Information

By Requesting It

We may collect Personal Information from users in a variety of ways, including, but not limited to: when users visit our Website; when users respond to a survey; in connection with other activities, services, features or resources we make available on our Website.

By Using Web Browser Cookies

Our Website may use "cookies" to enhance the user experience.  Users' web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them.  Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent.  If such a setting is made, it should be noted that some parts of our Website may not function properly.

 

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

All exchanges of data associated with the purchase of products or services takes place over an SSL communication channel, which is encrypted and protected with digital signatures.

 

Except as provided in this Privacy Policy, we do not sell, trade or otherwise disclose Personal information to any person outside the Equilibria Group.

How You Can Avoid Disclosing Your Personal Information

 

We will collect only Personal Information that users voluntarily submit to us.  You may always refuse to provide Personal Information, but doing so may prevent you from using certain features or functions on our Website.

Why

Why We Collect Personal Information

Equilibria collects Personal Information for the following purposes:

Improve Customer Service

We use Personal Information to help us respond to customer requests and provide more effective support.

Process Transactions

We use Personal Information to fulfill Customer orders. Unless a customer has consented to our keeping Personal Information on file to fulfill future orders, we will use Personal Information only to fulfill the order for which it was provided. To fulfill an order we may share Personal Information with third parties who are obligated to us to keep such information confidential at least to the extent required under this Privacy Policy, and only to the extent necessary for order fulfillment.

Respond to Enquiries

The email address users provide for order processing will only be used to send them information and updates pertaining to their order, or to respond to their inquiries, and/or other requests.

Communicate with Users About Equilibria Offerings

We may send targeted communications about Equilibria services and materials to users who have consented to received them.  The recipient will always have the ability to opt out of receiving such communications in the future, either as set out in any communication or by contacting us as provided under "How" below.  We will use Personal Information to manage opt-out instructions.

Create and Update Our Information

We may use Personal Information to create and update Equilibria internal directories and records of potential and actual clients and vendors.  However, we will not provide Personal Information in our directories and records to third parties outside the Equilibria Group.

Engage in Research and Marketing Activities

We may use Personal Information to ask you for feedback on Equilibria services and materials which you have used or which we propose to make available.

Protect Against Fraud and Other Liabilities

We may use Personal Information to protect against fraudulent transactions and claims and to manage liabilities and risks.

Comply with the Law and Governmental Orders

We may use Personal Information to comply with applicable law, regulations and governmental orders such as subpoenas and other court orders.

Exercise and Defend Legal Claims

We may use Personal Information to bring or defend against legal claims, such as actions to protect Equilibria’s intellectual property.

Who

Who You May Contact About this Privacy Policy

If you have any questions about this Privacy Policy, our Website or Equilibria, or if you wish to send an opt-out instruction with respect to any communications, please contact our Privacy Policy Administrator at info@equilibria.com.

Miscellaneous

Changes To This Privacy Policy

Equilibria may update this Privacy Policy at any time.  After each update we will revise the  date at the end of this document. We encourage users to frequently check this Privacy Policy for updates to it and to stay informed about how Equilibria is protecting and using Personal Information it has collected.  You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and make yourself aware of any and all updates to it.

Acceptance Of These Terms

By using our Website, you indicate your acceptance of this Privacy Policy. If you do not agree to this Private Policy, please do not use our Website. Your continued use of our Website, following the posting of updates to this Privacy Policy, will be deemed to be your acceptance of this Privacy Policy as updated.

Last updated on 15 October 2015